Last updated: February 16, 2026
This policy explains how SService collects, uses, discloses, transfers, stores, and protects personal data associated with your use of our services.
It applies to data processed through mobile apps, web applications, and relevant support channels tied to your account.
Account and contact data: email, name, phone number, profile details, and form submissions.
Usage and technical data: IP address, access timestamps, activity logs, device/OS metadata, and security-relevant telemetry.
User-submitted content: files, images, textual submissions, deletion reasons, and other feature-specific inputs.
We collect data directly from you during registration, authentication, profile management, feature usage, and support interactions.
In limited cases, we may obtain data from authorized third-party providers such as identity, communication, and infrastructure services.
Contractual necessity: account operations, authentication, and service delivery requested by you.
Legitimate interests: platform security, fraud prevention, abuse monitoring, diagnostics, and service quality improvements.
Legal obligations: compliance with statutory recordkeeping, lawful authority requests, and legal defense requirements.
We may use cookies or similar technologies to maintain session state, improve user experience, and support analytics.
You can configure browser controls for cookies, but doing so may impact certain service features or continuity.
We do not sell personal data.
We may disclose limited data to trusted service providers strictly as necessary to operate and secure the platform under appropriate contractual safeguards.
Where required, we may disclose data to regulators, courts, or government authorities under applicable law.
Some processing infrastructure may be located outside your jurisdiction, including outside Thailand.
When cross-border transfer occurs, we apply reasonable safeguards such as contractual clauses and security controls required by law.
We retain personal data only as long as needed for the purposes stated in this policy and as required by law.
For deletion requests, accounts enter a 30-day pending window before permanent purge, while retaining only non-identifiable aggregates where necessary for audit/security.
We implement technical and organizational measures such as access controls, event logging, encryption practices, and anomaly monitoring to protect personal data.
No system is absolutely secure; users are also responsible for protecting their devices and account credentials.
Depending on applicable law, you may have rights to access, correct, erase, object, restrict processing, data portability, or withdraw consent.
We may request additional information to verify identity before fulfilling rights requests to protect account security.
Our services are not intended for minors without legally valid parental or guardian consent where required by law.
If we become aware of inappropriate minor data collection, we may restrict processing and take corrective action, including deletion.
We may revise this policy as laws, regulations, or service operations evolve. The latest version is always published at the same URL with an updated date.
For questions regarding this policy or personal-data handling, contact support@sservice.com.